At MIFI Designs , every piece we create is crafted with care and dedication. However, we understand that returns may occasionally be necessary. Please review our policy below:

Order Cancellation Policy

Once an order is placed, it cannot be canceled or returned.
This applies to all products, including custom outfits and supplements.

Returns

We accept returns only in the case of damaged products.

To be eligible:

You must report damage within 24 hours of receiving the order.
The item must be unused, unworn, and in its original condition and packaging.
An unboxing video is mandatory to prove the damage for return eligibility.
Items that are damaged, washed, altered, or used will not be accepted.

Non-Returnable Items

We do not accept returns or exchanges for the following:

Custom or personalized outfits
Sale or clearance items
Dyeable fabrics (due to their sensitive nature)
Minor manufacturing defects (e.g., loose threads)
Slight color variations due to lighting or photography

We encourage customers to read fabric and product descriptions carefully before purchasing.

Return Process

Contact Us

Email: snjdelson@gmail.com

Phone: +91 9946179579

Mention your order number and reason for return.

Approval

Once approved, we will provide return instructions and the shipping address.

Ship the Item

Customers are responsible for the return shipping cost.

We recommend using a trackable shipping service.

Refunds

After we receive and inspect your return, we will notify you via email about the refund status.

If approved, refunds will be issued within 3–5 business days to your original payment method.

Exchanges

Exchanges are not available for size-related issues.

Please double-check sizing before placing your order.

Shipping Costs

Customers bear the return shipping costs, except in cases of defective or incorrect items.

Shipping charges are non-refundable.

Contact Us

For any queries regarding returns or refunds:

📧 Email: snjdelson@gmail.com

📞 Phone: +91 9946179579

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